| Automotive Care Repair Testimonials |
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At American Pride, we work hard to earn your trust and loyalty. No matter how many times we say it, our customers' satisfaction speaks for itself. "If you've ever found yourself wishing you could be treated like family by the professionals who service your car instead of a "number" assigned to a "blue team", you'll immediately notice something different in your experience at American Pride Automotive. The Marcotte family BECOMES your family. They treat you like you are part of their very own. Their company is aptly named with "PRIDE" in the middle -- pride in workmanship, expertise, punctuality, and honesty is at the core of every customer interaction they enjoy. I am a recovering dealership customer, and now trust every part of my car care to Charlie and his professional staff. Imagine being offered a "loaner car" so that you can be on your merry way, productive with life, instead sitting in a waiting area watching CNBC on the television for two hours! Now THIS is old-fashioned no-nonsense service that feels like you're part of the family! I highly recommend American Pride Automotive for all of your car care needs." "Finding a repair shop you can trust is often impossible. Try American Pride and you pleasently surprized ! I know I was !" "As knowledgeable as your staff is and as fair as your pricing is for work performed, what impressed me most was that every member of the AMERICAN PRIDE AUTOMOTIVE staff had time for the cient. I don't mean they made time eventually for small discussions, but everyone, including yourself, your son, Charlie, and every member of your staff made time right then, explained the problem, the suggested method of treatment, showed me up close exactly what was being done, and spent as much time as necessary to make sure I understood every detail of the process which was about to be performed to the vehicles." I've been all over the world, and I have never seen such a precise, tight relationship between owner and staff of any organization. And since I have purchased, and had to have repaired, vehicles all over the world, I have never been treated as fairly in the way of pricing, information, and dependability of the services performed by any automotive agency. For your patience and your superior methods of handling everything automotive, I thank you. "My father was always a stickler for the truth and demanded a job well done - traits that rubbed off on his son...American Pride has distinguished itself as a company that embodies the hallmarks of my father. Allow me to thank you personally for the professional nature of your team, an honest evaluation of the problems plaguing our daughter's 1999 Hyundai, a quality repair job, and the willingness to stand behind your work." ~C. Downing "When I came to your company I expected to just get an engine replacement and nothing more. Your staff of professionals showed a level of personal service that I have not seen in any other automotive company. I felt that the concern your staff showed during those days was more than just for my truck and for my business, but for the genuine safety of me and my family...I can assure you that in the future American Pride will be the only place my vehicles will go for maintenance." ~C.L. Crouch "I know now why [the] name [American Pride] was selected. It covers the spirit and approach you apply to working with a customer and their vehicle, knowing full well that their biggest concerns are trust, thoroughness and expense...I am so happy we found you, your team and the honesty and integrity with which you do business. American Pride Automotive is the only place my Tundra is going for any future repairs which might be needed. " ~S.A. Rizy "You...went to bat for me even though there was no financial gain for you to do that. You did it because you felt it was the right thing to do...It is a real pleasure to do business with a company that appears to have customer satisfaction so high on their agenda." ~D. Donnelly |
