Virginia Professional Auto Repair

Customer Experience

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American Pride is one of the best.

“Best place to have your vehicle serviced. American Pride is one of the best they are honest and never fail to provide excellent service.”

Gary P.

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  • There is comfort feeling like I can trust their opinions.

    “Work is solid and customers are treated well. There is comfort feeling like I can trust their opinions.”

    Marty R.

  • You want someone that will stand behind their work, then bring your vehicle to American Pride Automotive.

    “Exactly what I have been saying for years, if you want service done right and at a reasonable price..but most importantly.. you want someone that will stand behind their work, then bring your vehicle to American Pride Automotive.. you will be happy you did!”

    David M.

  • I have been a customer since moving here 4 years ago and would go nowhere else.

    “I trust their service and would highly recommend them. I have been a customer since moving here 4 years ago and would go nowhere else.”

    Cythia M.

  • American Pride is exactly what an automotive shop should be. I'll definitely be going back for all of my maintenance needs.

    “American Pride is exactly what an automotive shop should be. I took my car in for a tire balance and rotation. I was also prepared to have them put new brakes on my car, but they inspected them and told me I didn't need them. They also offered to give me a ride when I dropped my car off. Kevin was extremely friendly and helpful. I'll definitely be going back for all of my maintenance needs.”

    Dustin W.

  • You do excellent work and have great attention to detail.

    “I already have told others about your great service! You do excellent work and have great attention to detail. In my many years, I have had a number of bad experiences with auto service shops and as a result, I am somewhat leery of them. You were recommended to me by a close friend who is still my close friend. You have earned my trust and I look forward to a relationship with American Pride Toano.”

    John J.

  • THE BEST!!

    “I would absolutely recommend American Pride Automotive. I have always received excellent service, plus I trust the team at the Toano location. If they say something is wrong (or not), I can believe that they will not do any work that need not be done. As far as I am concerned, they are THE BEST!!”

    Mary Ann N.

  • Service was perfect and so were the employees.

    “First time here, called about getting two state inspections and an oil change done. They only had one appointment available on the day I was requesting but the guy I talked to stated he would try to squeeze both cars in. Also the first time an auto shop didnt talk down to me. My husband and I show up and are greeted by name. Service was perfect and so were the employees. We will be back for all our car needs!”

    Mandy H

  • I have been taking my vehicles to American Pride for several years and I have complete faith in them.

    “I trust them 100 percent. I have been taking my vehicles to American Pride for several years and I have complete faith in them. They Check my vehicle thoroughly and provide feedback on what needs to be done.”

    Linda B.

  • There are many options when it comes to auto service, but nothing compares to the team at APA.

    “APA is a fantastic company. The mechanics are first rate, know their business and always explain what needs to be done in a very fair and understandable way. Tony and Steve are exceptional leadership staff and continue to provide excellent customer service to me and my family when we bring our vehicles for service. There are many options when it comes to auto service, but nothing compares to the team at APA.”

    Michael L.

  • Top notch with a focus on accurate diagnosis.

    “Outstanding at Toano (only place I have been). Tony and Steve are top notch with a focus on accurate diagnosis before recommending any work. As a retiree, I feel like they are looking after my wallet as well as my car. Always a friendly greeting with the commitment to exceptional service. I trust them as I do my family.”

    Jim C.

  • Customer service is the best.

    “I always recommend American Pride to people looking for high-quality car care. I never worry about being taken advantage of or told I need work done to my car that isn't necessary. Customer service is the best. That's why I still drive out to Toano when Airport Road is closer. I love Tony and Steve.”

    Nancy & Steve T.

  • I would highly recommend this place for automotive needs.

    “I am visiting from up up upstate NY and last November was stranded and my 2005 Prius was towed to the Airport Rd location and fixed with knowledge and efficiency. This year on my way down I noticed my oil change was due and got an appointment at the Airport Rd location. However, somehow when I googled directions I wrote down the Toano address. Even though I had made the error they took me in and did the synthetic oil change and had me out in the stated time. Tony was very professional and personable. I would highly recommend this place for automotive needs. Ironically I had another place to visit while here and mentioned where I had just been and these local people had nothing to say but positive comments as they also do business at American Pride.”

    Becki B.

  • American Pride is one of the best.

    “Best place to have your vehicle serviced. American Pride is one of the best they are honest and never fail to provide excellent service.”

    Gary P.

  • A++

    “I would rate with an A++ the service I recently received on my 2 vehicles at American Pride in Toano! Aaron is an exceptional and very efficient auto technician and Steve, Tony, Dan and Emily are most pleasant and helpful. From the cleanliness of the lobby to the trustworthy service provided it is easy to see all who work there take pride in all they offer their customers. I thank you for being there for my family and me!”

    Rick S.

  • Thank you and keep up the superb service!

    “I have already spoken with numerous people about the exceptional service your business provides. I will continue to spread the word. Thank you and keep up the superb service!”

    Kevin D.

  • They go above & beyond what is necessary.

    “American Pride is the best in town. They go above & beyond what is necessary. For example, I had picked up new tags for my car while the car was in the shop. Steve was kind enough to offer to change the tags out for me.”

    Cathie C.

  • I have been with APA for more than 10 years now and I have NEVER ONCE had an issue.

    “Exceptional performance at all levels. I have been with APA for more than 10 years now and I have NEVER ONCE had an issue. The professionalism of your team in Williamsburg and Toano are second to none. Though most of my service is at Toano now because of the relationships made at the Williamsburg store, I have never looked elsewhere for my car service with the exception of those items still under manufacturer warranty. Tony, Steve and Mike (though now at Yorktown - BOO!) are fine examples of the quality of employee you have. They are knowledgable, friendly, helpful and always respectful to your needs.”

    Michael L.

  • Wow customer service!

    “I called and made an appointment to do a VA inspection. The tech got my car within 10 minutes and I was out the door 20 minutes later...wow customer service T last!!”

    David C.

  • They treat their customers in a friendly, respectful manner.

    “American Pride is an honest company that stands behind their work. They treat their customers in a friendly, respectful manner.”

    Cathie C.

  • They are great people doing great things, keep up the good work guys!

    “It's hard to find an auto shop who really cares for the customer and does great work. I've been very impressed with knowledge and integrity of American Pride and all they do for their community. They are great people doing great things, keep up the good work guys! Highly highly recommend anyone looking for an honest auto repair shop who will only recommend what's really needed.”

    Jamie C